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• Act as the first point of contact for visitors, clients, and callers, providing accurate information and assistance.

• Provide professional front-office and administrative support.

• Demonstrate excellent communication, interpersonal, and organisational skills.

• Maintain a pleasant, professional, and adaptable approach when handling different situations.

• Fluency in both English and Malayalam is required.

• Good working knowledge of Microsoft Office applications.

• Maintain accurate customer, call, visitor, and administrative records.

• Handle telephone calls, enquiries, and routine correspondence professionally.

• Coordinate with internal teams to ensure smooth day-to-day office operations.